CALL or TEXT:
If you initiate any SMS conversation with us to our number (855-464-8726) then you are opting in to receive SMS. You are not required to opt-in unless you want us to send you messages. If you want to opt-out from SMS, please send the word “STOP” and we will no longer message you.
Directory of Main Extensions:
Customer Service- Ext. 0
Product & Skin Case Consultation – Ext. 1
Account/Website Technical Issues – Ext. 2
Shipping Department- Ext. 3
EMAIL:
CUSTOMER SERVICE HOURS:
Monday: 9am-5pm pst
Tuesday: 9am-5pm pst
Wednesday: 9am-5pm pst
Thursday: 9am-5pm pst
Friday: 9am-5pm pst
Saturday: Closed
Sunday: Closed
EXCLUSIVE UNITED STATES DISTRIBUTOR
Contact us for all your animal skin care related queries!
We only service the United States of America & U.S Territories Free Shipping on orders over $100 – excluding Alaska, Hawaii, and Puerto Rico.