Special balsam to give softness to long-haired coats. The natural coco-oil based elements with EXTRA humectants make difficult tangles in long haired pets easy to remove. Instructions for use: After rinsing the shampoo, rub balsam delicately into the coat. (Dilution 1 part conditioner to 3 parts water) Massage and brush for approximately 3 minutes. Rinse thoroughly with warm water. This product is over 90% bio-degradable.